Refund policy

I2Pure Refund Policy

Carefully review your shipping and billing information for accuracy before submitting your order. Once an order has been placed, it cannot be changed or cancelled.

I2Pure is totally committed to customer satisfaction. Please contact us at info@i2results.com. Our business hours are Monday through Friday 8:00 AM – 5:00 PM EST.

Thank you for shopping with I2Pure!

We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

• Your item must be unused and in the same condition that you received it.
• Only regular priced items may be refunded, sale items cannot be refunded.
• If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@i2results.com and send your item to: i2Results, ATTN: Kat, 24 Old County Home Rd, Asheville NC 28806

Exempt Goods

The following are exempt from refunds:  Gift cards

Partial refunds are granted (if applicable)

• Any item that is damaged for reasons not due to our error.
• Any item that is returned more than 30 days after delivery.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 business days.

Late or missing refunds

If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

If you have done all of this and you still have not received your refund yet, please contact us at info@i2results.com

Shipping

Please return the product to this address: i2Results, ATTN: Kat, 24 Old County Home Rd, Asheville NC 28806.

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non-refundable! If you receive a refund, it will be for the cost of the items purchased including tax and excluding original shipping costs.

Please we cannot guarantee that we will receive your returned item.